We are entirely confident that you will be thrilled by your progress after completion of one of Help Mountain's esteemed courses. In the rare circumstance, however, that you are not entirely satisfied after the first day of your course, we will issue you a full refund - guaranteed.
If you continue your course, but are not satisfied immediately following your last session due to circumstances that were preventable on our part, we will send you a 50% refund check of all tuition expenses that you paid - guaranteed.
In the latter circumstance, all course materials, study guides, and multimedia that we have provided will still be yours to keep.
Because at Help Mountain, being exceptional is not our goal. It's our standard.
You are always welcome to contact us with any questions.
Help Mountain® vs. Its Competitors
Help Mountain®
Powerscore®
Get Prepped®
Kaplan Test Prep®
Princeton Review®
Berlitz®
Withdrawal Before Class Commences
Full Refund of Invoice
Partial Refund of Invoice, Minus Administrative Fees
Credit Toward a Future Class
Partial Refund of Invoice, Minus Course Deposit
Partial Refund of Invoice, Minus Course Deposit
Partial Refund of Invoice, Minus Course Deposit
Withdrawal After One Class
Full Refund of Invoice
No Refund
No Refund
Partial Refund of Invoice, Minus Course Deposit and 25% Deduction
No Refund
No Refund
Withdrawal After Two Classes
50% Partial Refund of Invoice
No Refund
No Refund
Partial Refund of Invoice, Minus Course Deposit and 50% Deduction
No Refund
No Refund
Withdrawal After Three or More Classes, Through End of the Program
50% Partial Refund of Invoice
No Refund
N/A
No Refund
No Refund
No Refund
Call us today at 1-888-HELP-MT1 (1-888-435-7681) to get started. Or, you can
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. We are standing by to assist you!
The guarantee in place on the Help Mountain website supersedes all other versions of this guarantee. This guarantee, and its terms and conditions, are subject to change or expire. Changes and expirations will be made public via display on the Help Mountain website. You may also contact us for the most up-to-date information about our guarantee. The guarantee in place on the Help Mountain website at the time of enrollment will be upheld. For first-day withdrawal, refund requests will not be honored if solicited more than 24 hours after the conclusion of the first session. Post-course refund requests will not be honored if solicited more than three days after course conclusion, or if the student has been absent for more than one course session, including proctored exam days. With the exception of first-day withdrawal, refund requests will only be honored if there is a record of previous, unresolved concern via electronic transmission, mail, Instructor verification, or a clear record of no-improvement, based upon in-class proctored exam results and progress reports. While we work diligently to expedite each request, please allow 3-6 weeks for your refund to be both processed and delivered. Your satisfaction is our number one priority. Please call 1-888-HELP-MT1 with any questions.
